Voice, Data Services Affected By Undersea Cable Cuts, Restored – NCC

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The Nigerian Communications Commission (NCC), on Monday, March 18, 2024 announced the restoration of data and voice service to approximately 90% of their peak utilization capacities.

The disruption on March 14, 2024, which affected data and voice services due to cuts in undersea fibre optics along the coasts of Cote d’Ivoire and Senegal.

The NCC in a statement by Reuben Mouka, Director of Public Affairs, said that all operators who were impacted by the cuts have taken recovery capacity from submarine cables which were not impacted by the cuts, and have thus recovered approximately 90% of their peak utilisation capacities.

The statement further said that Mobile Network Operators have assured the NCC that data and voice services would operate optimally pending full repairs of the undersea cables as they have managed to activate alternative connectivities to bring back the situation to normalcy.

 The Commission expressed appreciation to telecom consumers for their patience and understanding during the downtime caused by the undersea fibre cuts.

 

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