Following safety concerns in their aircraft, the British Airways on Friday denied 58 passengers pass to board its Abuja-London flight
Confirmed information from the Nigeria Civil Aviation Authority (NCAA) indicated that due to a faulty door, the airline decided to keep some seats unoccupied in the scheduled flight.
Confirmation of the development came through a post by the Director of Public Relations and Consumer Protection of NCAA, Mr. Michael Achimugu, on his X handle.
Mr Achimugu said as a result of the faulty door, “they (British Airways) had to deny 58 passengers boarding this morning.”
According to him, “Hotel accommodation has been provided, and 28 passengers opted to return home, while 30 accepted the offer.
“Affected passengers can file for compensation. Arrangements are being made to airlift them tomorrow morning.”
The NCAA Spokesman further advised passengers that “the first resort in situations like this is to locate the NCAA Consumer Protection Officers at the terminal, and they will ensure that your right to care is protected (if the airline delays).”
However, while acknowledging that the decision was a standard safety protocol, one X user advised the NCAA to look into the state of the interiors of some of the aircraft that the foreign airlines bring to Nigeria.
“Not nice at all despite the huge amount of money that they charge,” the user with the handle @NewDawnNaija23 said.
