The National Coordinator and Chief Executive Officer of SERVICOM, Mrs. Nnenna Akajemeli, says providing border communities with basic amenities and infrastructure will greatly strengthen national security.
According to her, besides boosting national security, working towards ensuring sustainable social economic and infrastructural development of these communities would further rekindle their patriotism and belief in the country.
Akajemeli, who spoke during an advocacy visit to the Border Communities Development Agency (BCDA) headquarters in Abuja, said Nigerians living in border communities deserve equal treatment and provision of basic developmental facilities as all other communities across the country.
“Communities around the borders deserve equal access to public services like any other community because they are citizens of this country and they should also have a sense of nationhood”, she said.
The SERVICOM Boss said regular consultations with such communities would also enable the Agency identify the actual needs of the people and their priorities, adding that service standards should be in place and properly implemented.
She however solicited the Management support for the Agency’s SERVICOM Unit, stressing that personnel trained to add value to service delivery processes, should be more involved in core activities of the Organisation especially on customer consultation, feed-back and complaints redressal.
In his remarks, the Executive Secretary of BCDA, Mr. Numoipre Wills also expressed concern over the dearth of social infrastructure in most border communities, noting that it is dangerous and risky to national security that some of these communities access better social amenities such as electricity, hospitals and schools from neighbouring countries.
He said the Agency’s activities are interventionist in nature and expressed optimism that with the recent improved funds to the Organisation, more infrastructural projects would be identified and implemented for the overall development of the border communities and restoration of the lost patriotism from such communities.